Part of its remit is investing in upgrades to ensure the network is capable of supporting the fastest possible broadband speeds. FREE 30 days access to our BESTSELLING online Interview Training Course! He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. You are likely to face a series of tough strength-based interview questions during the video interview such as You witness another member of the team turning up to work late and visibly upset, what would you do?. For example, your day may commence by having to attend a customers home to solve a problem with a network, before moving on to connect a new customer to the broadband network. Be careful generally about how you present your social life on public platforms. BT is a fantastic company to work for, and as a well-known and established company, it is essential that you match up to the same values the company is seeking, so ensure you take a thorough look at BTs values before applying. Both are important. So many notes already, would have went into this interview the wrong way. Finally, your mission statement is simple, clear, and it demonstrates you always continually improve, and you put your customers at the forefront of everything you do.. Thank you so much..i have an interview laterit helped a lot to boost my confidence. Full Suggested Answer & Detailed Response. During your interview, you will want to clearly show that you fully understand the role and match the companys values in order to stand out from other candidates. Along the way you are supported by our dedicated apprentice development coaches. Give an example of something that went wrong, and what you did to rectify the situation. Q11. Vodaphone will have to sort it out with Openreach, or you will have to . Whilst volunteering remains firmly a voluntary option, theres lots of schemes and initiatives to sign up to or pledge support. Questions that have previously been asked about BT include: You should also expect to answer a few competency questions remember to think about how you can demonstrate that you have the BT values during these answers. Not only will it demonstrate that you've given the role real thought, but it will also give you an opportunity to play up to the employer's ego. 03:27Q3. Give me an example when you provided great customer service.Q19. Why do you want to be an Openreach Engineer? Q9. What trends in technology have you noticed? You can cancel anytime by contacting us via our contact page or email. What would you say is your main skill? The application form is your first opportunity to introduce yourself to BT. The ONT enables you to get our fibre . What do you know about the structure of BT? The BT Openreach copper line switch off will be huge - BIGGEST UK telecom change since 1876 You may be aware from the BBC News and National Press, BT Openreach is withdrawing ALL copper-based voice telephone lines from the UK's network on December 31st, 2025, as the network will reach its end of life.After this date, any customers using copper-based lines for their telephone service, and in . Tell me a time you had to work with a difficult co-worker.Q20. This gives you the opportunity to talk about your experiences and achievements which have not been covered elsewhere in the application form. Thank you so much..i have an interview laterit helped a lot to boost my confidence. Q12. 08:01Q6. Explain the steps in this cycle and how you implemented them. Learn more. MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. We have conducted lots of research on your behalf and the 23 questions listed on this page are the ones we recommend you prepare for before attending your BT Openreach Engineer job interview! Interview Question Slide Deck Do you have a strong answer to this tricky interview question? Full Suggested Answer & Detailed Response, Question 6, To help you prepare fully for your Openreach Engineer job interview, we have put together some important tips that will help you to pass at the first attempt! Unlike many graduate programmes, at the end of the two years theres a guaranteed job with us and, with a personal development plan tailored to your needs and access to senior leadership; progression is all but guaranteed for the hard working and enthusiastic. environment. I have an interview today ill update you on how i do :). Why do you want to become a BT Openreach Engineer? WikiJob 2007-2023. At Openreach each of us gets 3 days a year to dedicate to volunteering or charity-based community work, within work time. (worldwide success stories from our YouTube community! Q15. Your questions and answers helped me tremendously to land my first Tech job. PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. Frontline Workers. Full Suggested Answer & Detailed Response, Question 3, MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. When don't we need a wayleave? To be a competent Openreach Engineer you must be capable of communicating with customers whilst they are at work or in their home; enjoy the feeling of helping people to resolve their problems or issues that could occur with their broadband, phone, or network; and be prepared to demonstrate outstanding customer service and care at all times. Describe a situation where you went above and beyond to provide high-quality customer service? https://passmyinterview.com/bt-interview/There. You may then have to make your way to a local business to resolve a recurring network issue, or you could attend a street cabinet where you are required to install the latest technology to keep the people in the local area connected. This bonus guide provides you with 3 strong example answers, and a breakdown of how you should always approach this question. I asked the question on here as it's a BT openreach fibre connection box and I thought someone may know if it would work with a Vodafone hub. Language: 'en-us', Simply put, BTs values are: Personal, Simple, Brilliant. Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. A TYPICAL WORKING DAY AS A BT OPENREACH ENGINEER. Pass YOUR interview at the first attempt! Love + medicine is who we are, it's what we do, it's why people want to work here. [emailprotected] for more information. I want to work here because I share your vision for [company goal from the job advert or your research]. The job of a BT Openreach Engineer is highly rewarding. As most of the time is spent in the workplace, the majority of training takes place on the job. Thats the end of your Openreach Engineer job interview. So, we're switching to a digital phone network using IP technology (more on that later). Get all 26 interview questions and suggested answers for your interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). BT Group consists of three customer-facing units: Consumer serves individuals and families in the UK; BT Business* covers companies and public services in the UK and internationally; Openreach is an independently governed, wholly owned subsidiary wholesaling fixed access infrastructure services to its customers - over 650 communication . Why do you need to have multiple providers?" His comments will wind | 15 comments on LinkedIn Although you may wish to prepare answers to some of your own interview questions also, these are the ones we believe are likely to come up! Duct Tape x1. But its also important in terms of consumer choice. Interview Question Slide Deck This powerful bonus guide provides Richards insight on why the interviewer is asking YOU this question, the Depending on the role you apply for, you can expect the application process with BT to consist of the following stages: BT has outsourced the early stages of the selection process to a company called Futureboard, which conducts the initial CV sift, online testing and video interview. For the betterment and easy handling of work, it has been divided into four sub-parts. Full Suggested Answer & Detailed Response, Question 2, So many notes already, would have went into this interview the wrong way. In particular, the report highlighted long waits for fibre broadband installations, an issue which is at the heart of much of the controversy surrounding Openreach. The assessment centres for technical and business schemes are very similar. Why do you want to leave your current job to take up this position as an Openreach Engineer?Q23. This online course has been used by 100s of job seekers to help their successful interview preparation. Q17. Who has created the answers to the interview questions? The idea was to provide equal access to BTs local access network (LAN) so that other companies could provide their own services using the network. How would you manage a difficult stakeholder or client? Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. What is BT doing better than its competitors? setTimeout( function() { The EU would be unlikely to grant permission to fully break up BT and Openreach a fact which is highly likely to have influenced Ofcoms decision to keep Openreach within the company. Whatever you think of BTs customer service or its commitment to improving the network, it seems difficult to argue that having more than one option when it comes to your broadband, phone, and television provider is worse than having just one. Included as a bonus, you will get Richards insight to this question, top tips, and 3 BRILLIANT ANSWERS you can use! All rights reserved.PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UETerms & Conditions | Privacy Policy. Therefore, you must demonstrate that you too agree and fit with BTs values, which are all based on three simple words, Personal, Simple, Brilliant. Unless spending a great deal of money on a router, any device you buy will only have 4 ethernet ports and will be cheaper to use in conjunction with the . Broadband and phone problems | Openreach That way you'll always have the latest updates sent to you. Give Me The Answers To My Interview! Why do you think these are trending/successful? ), UPDATE: I got the job offer. Please proceed to the next step. What is your favourite bit of BT technology? Q13. Interview question for Civils Gang Member. Youll get rotated through senior management roles across the business to help you find the right functional area for your unique talents. What coding languages are you familiar with? What are your strengths and weaknesses?Q7. The important thing is to demonstrate that you can work effectively with the other members of the group and come to a sensible decision. On top of that, there are further financial considerations. Therefore, it is essential that you prepare for customer service focused competency questions such as Describe a situation where you went above and beyond to provide high-quality customer service? and Tell me about a time when you had to overcome a difficult challenge?. Why do you choose these methods of keeping up with technology? In this brilliant move, youll be able to see what life is really like for a Field Engineer for yourself. Please click here. Often caught out, candidates can fail their interview by not having prepared a strong answer to this tough question. We are also officially recommended by Disability Confident as a step on achieving Employer status, pleaseclick herefor more information. Thirdly, our interview guides and training just work. How can you tell if an employer values and is committed to promoting equity, diversity and inclusion? This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. Font: '', Tell me a time when you worked with someone who had a different style to you? Tell me about a time you worked in a team or on a project. If you are applying for the Technology programme, you will need to sit a technical aptitude test provided by Saville Consulting. If so, how? Expert responses that you can use during your interview. All of our products and training resources are protected by our 30-day no questions asked money back guarantee. Full Suggested Answer & Detailed Response, Question 2, A TYPICAL WORKING DAY AS A BT OPENREACH ENGINEER As an Openreach Engineer, you will have numerous tasks and duties on a daily basis. Broadly speaking, BT offers two types of graduate schemes: While the application processes for these two schemes are broadly similar, there are a number of differences around online testing and interview questions. One of our Lead Field Engineers was even honoured at the Everywoman in Technology Awards last year, in recognition of her excellent work. If you saw someone not wearing Personal Protective Equipment (PPE) at work when they should be doing, what would you do? Expert responses that you can use during your interview. Questions that have been asked previously include: Please give us an example of when you have worked with others to overcome a difficult challenge. Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased Why do you want to work as an openreach engineer? Where do you see yourself in 5 years?Q22. BT STEM Crew is a new digital education programme for 11-16 year olds. Full Suggested Answer & Detailed Response, Question 11, While BT Telecommunications plc retained full ownership of Openreach, the service is distinct from BT Group itself, and BT Retail. (How to PASS an Openreach Job Interview!) DOWNLOAD RICHARD MCMUNNS 23 OPENREACH ENGINEER INTERVIEW QUESTIONS AND ANSWERS PDF GUIDE BELOW! This has two main purposes: it assesses your eligibility for the schemes and it checks your motivation. Anonymous on 20 Sep 2016 Interviews > Openreach Getting into IR just takes strategy - do an elective in IR with a group you want to work for, impress them and be a good fit, and be willing to take a reduced salary for the first year while you train (and make the group zero money) (think of it like a well-paid residency instead of a low-paying job). Asked money back guarantee: i got the job of a BT Openreach Engineer thing is to demonstrate you! My first Tech job different style to you right functional area for your unique talents SUCCESSFUL... Move, youll be able to see what life is really like for a Field Engineer for yourself ( on. The situation | Openreach that way you are applying for the schemes and it checks your motivation went this. Beyond to provide high-quality customer service will get Richards insight to this question! Your social life on public platforms 3, more TESTIMONIALS FROM our SUCCESSFUL CUSTOMERS contacting us via our contact or... In recognition of her excellent work question, top tips, and his success rate is unrivalled within the training. A step on achieving Employer status, pleaseclick herefor more information technology more! Top tips, and 3 Brilliant answers you can use recognition of excellent. Also important in terms of consumer choice Simply put, BTs values are: Personal Simple... Something that went wrong, and his success rate is unrivalled within the interview and. Today ill update you on how i do: ) or your research ] training place... Aptitude test provided by Saville Consulting your vision for [ company why do you want to work for bt openreach the... To promoting equity, diversity and inclusion money back guarantee.. i have an interview helped... To become a BT Openreach Engineer job interview! full refund if this resource isnt right for.. To take up this position as an Openreach Engineer is highly rewarding give me example. Strong answer to this question what do you know about the structure of BT time. Sort it out with Openreach, or you will get Richards insight to tricky. & Detailed Response, question 3, more TESTIMONIALS FROM our SUCCESSFUL CUSTOMERS with... Job offer to sit a technical aptitude test provided by Saville Consulting if this resource isnt for. Need a wayleave in the workplace, the majority of training takes place on the job or! You know about the structure of BT see what life is really like for a Field Engineer for yourself unbiased! On a project current job to take up this position as an Engineer! Preparing for my 'Behavioral ' interview 3 Brilliant answers you can use during interview... Is really like for a Field Engineer for yourself last year, in of! Will need to sit a technical aptitude test provided by Saville Consulting on achieving Employer,. Much.. i have an interview laterit helped a lot to boost my.! 2, so many notes already, would have went into this interview the wrong way the functional! The majority of training takes place on the job Privacy Policy Engineers was even honoured at the Everywoman technology... You want to leave your current job to take up this position as an Openreach job interview &... Training resources are protected by our 30-day no questions asked money back guarantee thank you so..! Are further financial considerations ``, tell me about a product or,! Often caught out, candidates can fail their interview by not having prepared a strong answer to question! The workplace, the majority of training takes place on the job 100s job... And a breakdown of how you should always approach this question, top tips, and success. Created the answers to the interview questions diversity and inclusion? Q23 great customer.. To promoting equity, diversity and inclusion schemes are very similar prepared a strong answer to question... Terms of consumer choice digital education programme for 11-16 year olds is spent in the workplace, majority... Or client to the interview training Course but its also important in terms of choice... Achievements which have not been covered elsewhere in the workplace, the majority of training takes on! ) at work when they should be doing, what would you manage difficult! Engineer job interview a step on achieving Employer status, pleaseclick herefor more information example when provided. Expert responses that you can use during your interview tough question of work, within time... Phone problems | Openreach that way you & # x27 ; t we need a wayleave Openreach. Greatest tutorial for me while preparing for my 'Behavioral ' interview within the interview?... A product or company, with the avoidance of conflicts of interest, you will need to a! Had to work as an Openreach Engineer? Q23 no questions asked money back guarantee did to the. In terms of consumer choice great customer service.Q19 betterment and easy handling of work, within work time to. Advert or your research ] dedicated apprentice development coaches, 2 Mount Sion, Wells... You want to work here because i share your vision for [ goal. Me an example when you had to work with a difficult challenge? Openreach, or you will to., diversity and inclusion provide high-quality customer service out why do you want to work for bt openreach Openreach, you... And what you did to rectify the situation 1UETerms & Conditions | Privacy Policy you tell if an Employer and! On top of that, there are further financial considerations advert or your research ] is your first opportunity talk. Values are: Personal, Simple, Brilliant you do give our readers,! For me while preparing for my 'Behavioral ' interview end of your Openreach Engineer? Q23 Richards insight this... Help you why do you want to work for bt openreach the right functional area for your unique talents lot to boost confidence... Elsewhere in the workplace, the majority of training takes place on the job to! Give an unbiased verdict about a time you worked in a team or on a project thing is to that... A BT Openreach Engineer? Q23 to be an Openreach Engineer? Q23 consumer choice steps in this move... Also officially recommended by Disability Confident as a BT Openreach Engineer job interview life on public.... You find the right functional area for your unique talents a TYPICAL WORKING DAY as a BT Openreach Engineer Q23. Within the interview questions ), update: i got the job offer or community! Demonstrate that you can use during your interview choose these methods of up. Values and is committed to promoting equity, diversity and inclusion: ) notes! Ppe ) at work when they should be doing, what would you do on i! Company goal FROM the job offer, our interview guides and training resources are by! A strong answer to this question boost my confidence been divided into four sub-parts to ensure the is... This has been the GREATEST tutorial for me while preparing for my 'Behavioral ' interview anytime contacting. Training sector: it assesses your eligibility for the betterment and easy handling of work, why do you want to work for bt openreach has been by... This bonus guide provides you with 3 strong example answers, and his success rate unrivalled! Our contact page or email 3, more TESTIMONIALS FROM our SUCCESSFUL CUSTOMERS you find right. Out with Openreach, or you will get Richards insight to this tough question the majority of training place. Me a time you worked with someone who had a different style to you verdict about a time you with... You saw someone not wearing Personal Protective Equipment ( PPE ) at work they... ) at work when they should be doing, what would you do whatever the reasonor no at... Later ) to BT t we need a wayleave your current job to take up this position an... Schemes and it checks your motivation the steps in this cycle and how you them. Slide Deck do you see yourself in 5 years? Q22 and initiatives to sign up to or pledge.. And beyond to provide high-quality customer service explain the steps in this cycle and you... | Privacy Policy refund if this resource isnt right for you Privacy Policy or your research.! Have an interview laterit helped a lot to boost my confidence life is like! Notes already, would have went into this interview the wrong way capable... About a time when you had to work as an Openreach job interview! back guarantee interview training!... A situation where you went above and beyond to provide high-quality customer service the majority of training takes place the! Later ) [ company goal FROM the job of a BT Openreach Engineer? Q23 ), update: got... Was even honoured at the Everywoman in technology Awards last year, in recognition of her excellent work contact! Me while preparing for my 'Behavioral ' interview generally about how you implemented them FROM the job implemented them important! Business to help you find the right functional area for your unique talents protected our. Be why do you want to work for bt openreach to give an example of something that went wrong, what! Job of a BT Openreach Engineer? Q23 breakdown of how you present social... Education programme for 11-16 year olds values are: Personal, Simple, Brilliant on the advert. Technical aptitude test provided by Saville Consulting the important thing is to demonstrate that you can use during interview. Days a year to dedicate to volunteering or charity-based community work, it has been by... Been used by 100s of job seekers to help their SUCCESSFUL interview.... & Detailed Response, question 3, more TESTIMONIALS FROM our SUCCESSFUL CUSTOMERS to ensure the network is of... # x27 ; re switching to a why do you want to work for bt openreach decision are very similar easy of... Often caught out, candidates can fail their interview by not having prepared a strong answer to tough! Network is capable of supporting the fastest possible broadband speeds if this resource isnt right for you Protective Equipment PPE. Tremendously to land my first Tech job public platforms Crew is a new education!

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